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Gmail doesn't load in Vista

7/23/2008 06:42:00 PM
Gmail and/or Google Apps email fails to load in the Microsoft Windows Vista operating system. The problem may occur after updating to the beta version of IE 8.0 or using IE 7.0.

Other Symptoms
  1. Some Internet Explorer users are report that they see an 'Operation aborted' error message when they log in to Gmail.
  2. Others describe the problem, "cannot access my Gmail account. The page loads, I see it briefly for less than a second, then it goes blank"
Solutions. The Gmail Help Discussion Group states that Google is aware of the problem and is working to resolve the bug. In the meantime, they suggest the following 2 workarounds:
  1. Access the older version of Gmail at
    http://mail.google.com/mail/?ui=1
  2. Use a different browser, like Mozilla Firefox or Safari.
If you're using Google Apps email, the older version can be accessed using the following URL
    • http://mail.google.com/a/yourGoogleAppsDomain.com/?ui=1
    An alternative solution (I have not tested this one) was suggested on thevistaforums.com:
    Gmail works correctly if I uncheck "Enable Protected Mode" in the security settings of IE7, or if I hold the CTL key down when loading the page.

    From what I can read, Protected Mode is supposed to help me by blocking malicious code from invading my system when using IE7, so I am not sure I really want to turn it off.
    Read More at Gmail Help Discussion Group

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